Effective listening requires attention and empathy from "summary" of The Lost Art of Listening, Third Edition by Michael P. Nichols,Martha B. Straus
To truly listen effectively, one must be fully present in the moment. This means giving the speaker your undivided attention, free from distractions or preoccupations. Being attentive involves not only hearing the words being spoken, but also paying close attention to the speaker's tone of voice, body language, and overall demeanor. By engaging in active listening, you demonstrate to the speaker that you value their thoughts and feelings, creating a space for open and honest communication. In addition to attention, empathy is a key component of effective listening. Empathy is the ability to understand and share the feelings of another person. It ...
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