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Conflict should be addressed openly and respectfully from "summary" of The Five Dysfunctions of a Team by Patrick M. Lencioni
When it comes to addressing conflict within a team, it is crucial that team members feel comfortable expressing their thoughts and opinions openly and respectfully. This means that disagreements should not be swept under the rug or ignored, but rather brought to the surface and discussed in a constructive manner. By doing so, teams can work through their differences, come to a resolution, and ultimately build stronger relationships with one another. Open and respectful conflict resolution starts with creating an environment where team members feel safe sharing their perspectives without fear of judgment or reprisal. This requires trust among team members, as well as a commitment to listening actively and empathetically to one another's viewpoints. When team members feel heard and understood, they are more likely to engage in healthy conflict and work towards finding a solution that benefits the team as a...
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