Choosing the right communication channel is important from "summary" of Effective Communication by Keith Coleman
The choice of communication channel plays a crucial role in determining the effectiveness of your message. Different channels have different strengths and weaknesses, which can significantly impact how your message is received and understood by your audience. For example, face-to-face communication allows for immediate feedback and non-verbal cues, making it ideal for sensitive or complex messages. On the other hand, written communication provides a permanent record of the message but lacks the nuances of tone and body language. In today's digital age, there are countless communication channels available, such as email, instant messaging, social media, and video conferencing. Each channel has its own set of a...
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