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Listening is a crucial skill for empathetic leadership from "summary" of The Empathy Edge by Maria Ross
Listening is not just about hearing words; it's about truly understanding what someone is trying to communicate. As a leader, this skill is absolutely crucial for demonstrating empathy. When you listen actively and attentively to your team members, you show them that you value their thoughts, feelings, and perspectives. This not only fosters trust and respect but also allows you to make more informed decisions that take into account the needs and concerns of those you lead. Empathetic leadership requires more than just giving orders and expecting them to be followed. It involves creating a supportive and inclusive environment where everyone feels heard and understood. By listening to your team members, you can gain valuable insights into their motivations, challenges, and aspirations. This allows you to tailor your approach to each individual and provide the necessary support to help...
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