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Empathetic leaders are more effective at managing change from "summary" of The Empathy Edge by Maria Ross
Empathetic leaders possess a unique ability to understand and connect with the emotions of those they lead. This deep understanding allows them to navigate change more effectively, as they can anticipate and address the concerns and fears of their team members. By showing empathy, leaders can create a sense of trust and safety within their organization, fostering a culture where employees feel heard and supported during times of transition. During periods of change, employees may experience feelings of uncertainty, stress, and resistance. Empathetic leaders are able to acknowledge and validate these emotions, providing a sense of reassurance and understanding. This emotional support can help employees feel more comfortable with the changes taking place, leading to smoother transitions and increa...
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