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Empathetic leaders are better at listening to feedback from "summary" of The Empathy Edge by Maria Ross
Empathy plays a crucial role in effective leadership, especially when it comes to feedback. Leaders who possess empathy are better equipped to truly listen and understand the feedback they receive. This is because empathy allows leaders to put themselves in the shoes of the person providing the feedback, allowing them to see things from a different perspective. When leaders approach feedback with empathy, they are more likely to create a safe and open environment for honest communication. This is because empathetic leaders are able to show genuine care and concern for the well-being of their team members, which in turn encourages trust and transparency. As a result, team members feel more comfortable sharing their thoughts and opinions, knowing that their feedback will be received with understanding and respect. Empathetic leaders are also better at readin...
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