People make errors due to poor design from "summary" of The Design of Everyday Things Indian ed. by Don Norman
The design of everyday things plays a crucial role in determining how people interact with the objects and tools around them. Poor design can lead to confusion, frustration, and errors. When something is not designed well, it can be difficult for users to understand how to use it correctly. This can result in mistakes, accidents, and inefficiencies. One of the main reasons why people make errors due to poor design is the lack of simplicity. If something is overly complicated or has too many unnecessary features, users may struggle to figure out how it works. This complexity can overwhelm them, leading to confusion and mistakes. Simplifying the design can help users understand how to use the object more easily and reduce the likelihood of errors. Another factor that contributes to user errors is the lack of clarity in design. When something is not clearly labeled or organized, users may have difficulty interpreting its purpose or function. This ambiguity can lead to misunderstandings and mistakes. By making the desi...
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