Good design should accommodate different user skill levels from "summary" of The Design of Everyday Things by Don Norman
Designers must always keep in mind that users come with varying levels of skill and knowledge. This means that a well-designed product should be able to accommodate both novice and expert users. Simplicity is key in achieving this goal. By making the design simple and intuitive, even inexperienced users can easily learn how to use the product. This is crucial because not all users will have the time or motivation to read lengthy instruction manuals. Clarity and coherence are also essential in accommodating different user skill levels. A well-designed product should clearly communicate its functions and features to users of all levels. This can be achieved through the use of clear labels, icons, and feedback mechanisms. Additionally, logical sequencing of tasks is important in guiding users through the product effectively. By presenting information in a logical order, designers can help users understand how to use the product step-by-step. ...
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