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Practice active listening skills from "summary" of The Coaching Habit by Michael Bungay Stanier

Active listening is a skill that requires intention and practice. It's about being fully present and engaged with the person you're listening to, without distractions or interruptions. When you practice active listening, you demonstrate that you care about the other person's thoughts and feelings. You show empathy and understanding by focusing on what they're saying, rather than thinking about what you're going to say next. To practice active listening, start by giving the other person your full attention. Put away any distractions, such as your phone or computer, and make eye contact to show that you're engaged. Use verbal and nonverbal cues, such as nodding or saying "mm-hmm," to let the other person know you're listening. Avoid interrupting or finishing their sentences, as this can make t...
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    The Coaching Habit

    Michael Bungay Stanier

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