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A brand is a story that never stops unfolding from "summary" of The Brand Gap by Marty Neumeier

A brand is not a static thing - it's a living entity that evolves over time. Just like a person, a brand has a past, present, and future. It grows, changes, and adapts to its environment. It's a story that is constantly being told, with each chapter building upon the last. When you think about it, a brand is really just a collective perception held in the minds of customers. It's not something you can control or dictate - it's something that is shaped by every interaction someone has with your brand. Every touchpoint, every experience, every piece of content contributes to the story that is being told. So, in essence, a brand is a never-ending story. It's a narrative that is always unfolding, always evolving. And as the storyteller, you have the power to shape that narrative, to guide the direction of the story. But ultimately, it's up to your audience to decide how they interpret and internalize that story. This is why it's so important to be intentional about every aspect of your brand - from your messaging to your visual identity to your customer experience. Everything should work together to create a cohesive and compelling story that resonates with your audience. Because at the end of the day, it's the story that will stick in people's minds and keep them coming back for more.
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    The Brand Gap

    Marty Neumeier

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