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Listening is the foundation of effective communication from "summary" of The Art of People by Dave Kerpen
Listening is the foundation of effective communication. It's a simple concept, yet one that is often overlooked in our interactions with others. When we truly listen to what someone is saying, we are able to understand their perspective, their feelings, and their needs. This understanding forms the basis of a meaningful dialogue, one in which both parties feel heard and valued. Effective listening requires more than just hearing the words that are spoken. It involves paying attention to the speaker's tone of voice, body language, and emotions. By tuning in to these nonverbal cues, we can gain a deeper insight into the speaker's thoughts and feelings. This level of attentiveness demonstrates respect and empathy, key components o...
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