The impact of an apology can ripple beyond the immediate situation from "summary" of The Apology Impulse by Cary Cooper,Sean O'Meara
When we think about offering an apology, it's natural to imagine how it might resolve a specific conflict or repair a particular relationship. However, the truth is that the effects of an apology can extend far beyond the immediate situation. Apologies have a unique power to create a ripple effect, touching not only the person receiving the apology but also those who witness it. When we take responsibility for our actions and express genuine remorse, we demonstrate our commitment to ethical behavior and accountability. This can inspire others to do the same, fostering a culture of respect and integrity in our personal and professi...
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