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Embracing the apology impulse can enrich our personal and professional lives from "summary" of The Apology Impulse by Cary Cooper,Sean O'Meara

Apologizing is not a sign of weakness, but rather a display of strength and humility. It takes courage to admit when we have made a mistake or hurt someone, and offering a sincere apology can go a long way in repairing relationships and building trust. In our personal lives, apologizing can help us maintain healthy and harmonious relationships with our loved ones. It shows that we are willing to take responsibility for our actions and make amends when necessary. In the professional realm, apologizing can also have a positive impact. It can enhance our credibility and reputation in the workplace, as others will see us as trustworthy and reliable. By owning up to our mistakes and...
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    The Apology Impulse

    Cary Cooper

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