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Active listening is necessary from "summary" of Técnicas de Persuasão by Adenilson Giovanini
Active listening is a fundamental aspect of effective communication. It involves not only hearing what the other person is saying but also truly understanding their perspective. This requires full attention and concentration on the speaker, without any distractions. By actively listening, we demonstrate respect and validation for the speaker's thoughts and feelings. This can help build trust and rapport, making the communication process smoother and more productive. It also allows us to gather important information and insights that can be used to tailor our responses accordingly. Furthermore...
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