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Building trust is foundational to effective communication from "summary" of Supercomunicadores by Charles Duhigg
Trust is the bedrock upon which effective communication is built. Without trust, our words fall on deaf ears, our intentions are misinterpreted, and our message fails to resonate with the audience. Trust is like the invisible thread that connects us to others, allowing for open, honest, and meaningful exchanges. When we trust someone, we are more likely to listen to them, believe in them, and act upon their words. Trust is not something that is easily obtained or given. It requires time, effort, and consistency to earn and maintain trust. Trust is fragile, easily broken, and difficult to repair once lost. Therefore, it is essential to nurture trust in all our interactions, both personally and professionally. Trust is the currency of communication, the foundation upon which relationships are built, and the key to unlocking meaningf...
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