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Building rapport is foundational to successful communication from "summary" of Supercomunicadores by Charles Duhigg
Building rapport is like laying the foundation of a house. Without a strong foundation, the house will eventually crumble. Similarly, without building rapport, successful communication is nearly impossible. When we establish rapport with someone, we are essentially building a bridge that allows for smoother communication. This bridge is built on trust, understanding, and mutual respect. It paves the way for open and honest dialogue, making it easier to convey our thoughts and ideas effectively. Rapport is not something that happens overnight. It requires time, effort, and genuine interest in the other person....
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