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Listen attentively to your customer's needs from "summary" of Secrets of Closing the Sale by Zig Ziglar
The key to successful selling is understanding the needs of your customer. This means listening attentively to what they are saying, both verbally and non-verbally. When you take the time to truly listen to your customer, you gain valuable insights into their wants, desires, and pain points. By paying attention to their words, tone of voice, and body language, you can uncover important information that will help you tailor your sales pitch to meet their specific needs. This level of attentiveness shows your customer that you care about their concerns and are committed ...
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