Focus on outcomes rather than activities from "summary" of Reengineering the Corporation by Michael Hammer,James Champy
The key to successful reengineering lies in shifting our focus from activities to outcomes. It is not enough to simply go through the motions of doing work; we must strive to achieve meaningful results. This requires a fundamental shift in mindset – from a task-oriented approach to a goal-oriented one. By concentrating on outcomes, we are forced to think about the bigger picture. We must consider what we are trying to achieve and why, rather than getting bogged down in the details of how we are going to do it. This shift in perspective can help us streamline our processes, eliminate unnecessary steps, and ultimately, achieve better results. Simplicity is crucial in this shift towards outcomes. We must strive to simplify our processes, focusing only on what is essential to achieving our desired results. This may involve cutting out unnecessary tasks, reorganizing workflows, or rethinking our approach to certain activities. Clarity is also essential. We must be clear about what we are trying to achieve and why it is important. This clarity can help align our efforts towards a common goal and ensure that everyone is worki...
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