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Conflict management strategies need to account for cultural diversity from "summary" of The Culture Map (INTL ED) by Erin Meyer
When managing conflicts in a diverse cultural environment, it is essential to recognize that different cultures have varying approaches to conflict resolution. In some cultures, such as those in Northern European countries, direct and explicit communication is valued when addressing conflicts. People from these cultures tend to be more comfortable with open disagreements and debates in order to find a resolution. On the other hand, in cultures like Japan or China, indirect communication is preferred, where individuals may use nonverbal cues or subtle hints to convey their disagreements. Moreover, the concept of hierarchy plays a significant role in conflict management strategies across different cultures. In hierarchical cultures like those in Latin America or Asia, it is important to be mindful of respecting authority figures and maintaining harmony within the group. In these cultures, conflicts may be addressed in a more indirect manner, as challenging authority or openly disagreeing with superiors can be seen as disrespectful. Understanding the role of time orientation is also crucial when navigating conflicts in a diverse cultural setting. In cultures that value a more past- or present-oriented perspective, ...
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