Actions speak louder than words in communication from "summary" of O que todo corpo fala by Joe Navarro,Marvin Karlins
The idea that actions speak louder than words in communication is rooted in the belief that nonverbal cues often reveal more about a person's true intentions and feelings than their verbal statements. While words can be carefully chosen and crafted to convey a certain message, nonverbal cues such as body language, facial expressions, and gestures are often more difficult to control and therefore provide a more accurate reflection of a person's inner thoughts and emotions. When someone says one thing but their body language communicates something different, it creates a sense of incongruence that can be picked up by others. For example, if a person says they are happy and excited about a new opportunity, but their facial expression is tense and their arms are crossed defensively, it may indicate that they are actually feeling anxious or uncertain. Nonverbal cues can also add depth and nuance to verbal communication, enhancing the overall understanding of a message. For instance, a simple nod of the head or a smile can convey agreement and warmth much more effectively than simply saying "I agree" or "I'm happy to see you." Moreover, nonverbal communication is often more immediate and instinctual than verbal communication, making it a powerful tool for establishing rapport and building trust in interpersonal interactions. A firm handshake, direct eye contact, and an open posture can signal confidence, sincerity, and respect, setting a positive tone for the conversation.- Nonverbal communication serves as a powerful complement to verbal communication, providing valuable insights into a person's thoughts, feelings, and intentions. By paying attention to these subtle cues, we can gain a deeper understanding of others and enhance the quality of our interactions. Ultimately, actions truly do speak louder than words in communication, serving as a window into the soul of the communicator.
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