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Recognizing and regulating emotions improves communication from "summary" of Inteligencia emocional en la empresa (Imprescindibles) by Daniel Goleman
One key aspect of emotional intelligence is the ability to recognize and regulate emotions. This skill is crucial in the business world as it directly impacts communication. When individuals are able to identify their own emotions and understand how they are feeling, they are better equipped to express themselves effectively to others. By being in tune with their emotions, employees can communicate their needs, concerns, and ideas more clearly and confidently. This self-awareness allows them to convey their messages in a way that is authentic and genuine, fostering trust and understanding in the workplace. Furthermore, the ability to regulate emoti...
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