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Applying emotional intelligence in the workplace improves overall performance from "summary" of Inteligencia emocional en la empresa (Imprescindibles) by Daniel Goleman
Emotional intelligence plays a crucial role in the workplace, impacting not only individual performance but also the overall success of the organization. When employees are able to understand and manage their emotions effectively, they are better equipped to handle the challenges and pressures of the workplace. One key aspect of emotional intelligence is self-awareness, which involves recognizing one's own emotions and how they can affect behavior and decision-making. By being aware of their emotions, employees can avoid reacting impulsively in stressful situations and instead respond in a more thoughtful and constructive manner. Another important component of emotional intelligence is self-regulation, which involves controlling impulses and managing emotions...
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