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Use humor to lighten the mood from "summary" of How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by Leil Lowndes
When tensions run high at work, a little humor can go a long way in diffusing the situation. By injecting some lightheartedness into a conversation, you can help put others at ease and create a more positive atmosphere. Humor has the power to break down barriers and foster better connections with your colleagues. It shows that you are approachable and can help build rapport with others. Using humor strategically can also help you navigate difficult situations with finesse. When faced with a challenging conversation or a disagreement, a well-timed joke or witty comment can help to de-escalate the situation and shift the focus away from conflict. This can help to create a more constructive dialogue and open the door to finding a resolution. Humor can also be a valuable tool for building relationships a...
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