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Use active listening techniques from "summary" of How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job by Leil Lowndes
Active listening is a powerful tool that can help you become a more effective communicator in the workplace. When you use active listening techniques, you show the speaker that you are fully engaged and interested in what they have to say. This involves giving the speaker your full attention, making eye contact, nodding in agreement, and providing verbal cues such as "I see" or "That makes sense."Active listening also involves asking clarifying questions to ensure that you understand the speaker's message correctly. By asking questions, you demonstrate that you are actively listening and that you are invested in the conversation. Additionally, paraphrasing what the speaker has said can help to confirm your understanding and show that you are actively engaged in the conversation. Another important aspect of active listening is to avoid interrupting the speaker. By allowing the speaker to express their thoughts without interruption, you demonstrate respect and create a safe space for open communication. It is also important to avoid distractions and focus on the speaker's words, rather than thinking about your response or what you want to say next.- Using active listening techniques can help you build stronger relationships, improve your communication skills, and enhance your overall effectiveness in the workplace. By showing that you are fully engaged and interested in what others have to say, you can create a more positive and productive work environment for yourself and those around you.
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