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Focus on serving, not selling from "summary" of Go-Givers Sell More by Bob Burg,John David Mann

The key to success in sales, and in life, lies in understanding one simple yet profound concept: focus on serving, not selling. This principle is at the heart of a Go-Giver's approach to business and relationships. By shifting our mindset from one of transactions to one of transformation, we can unlock new levels of success and fulfillment. When we focus on serving others, we are able to truly understand their needs, desires, and challenges. This deeper understanding allows us to tailor our products or services to meet those needs in a meaningful way. Instead of pushing a sale, we are able to pull our customers towards a solution that genuinely improves their lives. Serving others is not just about providing a product or service – it's about delivering value and creating lasting relationships. By adopting a mindset of service, we can build trust, loyalty, and goodwill with our customers. This trust is the foundation of long-term success in sales, as it leads to repeat business, referrals, and positive word-of-mouth. In the world of sales, it can be easy to get caught up in the pressure to meet quotas, close deals, and make a profit. However, when we shift our focus from selling to serving, we can actually increase our sales and achieve greater success. This may seem counterintuitive, but by putting the needs of others first, we establish ourselves as trusted advisors and partners, rather than pushy salespeople.
  1. The key to success in sales lies in building relationships, creating value, and serving others with integrity and authenticity. When we prioritize the needs of our customers above our own desire to make a sale, we set ourselves up for long-term success and fulfillment. By focusing on serving, not selling, we can truly make a difference in the lives of others and achieve our own goals in the process.
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Go-Givers Sell More

Bob Burg

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