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Listen actively to understand their perspective from "summary" of Getting to Yes by Roger Fisher,William Ury

When engaging in a negotiation, it is crucial to truly listen to the other party. This means more than just hearing their words - it involves actively seeking to understand their perspective. By taking the time to listen carefully, we can gain valuable insights into their needs, concerns, and motivations. Active listening requires us to set aside our own assumptions and preconceptions. Instead of jumping to conclusions or formulating our response while the other person is speaking, we should focus on truly absorbing what they are saying. This means paying attention not only to their words, but also to their tone of voice, body language, and overall demeanor. By demonstrating...
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    Getting to Yes

    Roger Fisher

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