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Practice assertiveness and confidence from "summary" of The Power of A Positive No by William Ury

To effectively navigate difficult situations and say no with confidence, one must practice assertiveness and confidence. Assertiveness is about standing up for oneself while respecting others, expressing feelings and needs honestly and directly. It involves clear communication and setting boundaries without being aggressive or passive. Confidence, on the other hand, is about believing in oneself and one's abilities, speaking up with conviction, and maintaining a strong sense of self-worth. When practicing assertiveness and confidence, it is important to approach situations with a positive mindset and a willingness to engage in open and honest communication. This involves being clear about one's values, priorities, and boundaries, and being prepared to express them assertively. It also means being open to hearing and understanding the perspectives of others, while still maintaining one's own position a...
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    The Power of A Positive No

    William Ury

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