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Listen actively and speak persuasively from "summary" of Getting to Yes by Roger Fisher,William Ury,Bruce Patton

Active listening and persuasive speaking are crucial skills in negotiation. When negotiating, it is important to truly listen to the other party's concerns and interests. This means not only hearing their words, but also understanding the emotions and underlying reasons behind what they are saying. By actively listening, you can gain valuable insights into the other party's perspective and motivations. Moreover, by demonstrating that you are genuinely listening, you can build rapport and trust with the other party. This can create a more positive and constructive atmosphere for the negotiation. Additionally, active listening can help you identify potential areas of agreement and common ground, which can be used to find mutually beneficial solut...
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    Getting to Yes

    Roger Fisher

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