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Understanding organizational goals is fundamental for process optimization from "summary" of Gestão de Processos: Pensar, Agir e Aprender by
Understanding organizational goals is the starting point for any process optimization initiative. Without a clear understanding of what the organization is trying to achieve, it is impossible to align processes in a way that contributes to the overall objectives. Organizations have different goals depending on their nature, size, industry, and stakeholders. These goals can range from increasing revenue, reducing costs, improving customer satisfaction, to enhancing product quality or market share. Once the organizational goals are identified, the next step is to analyze how processes can be optimized to support these goals. Process optimization involves identifying inefficiencies, bottlenecks, redundancies, and other obstacles that hinder the achievement of organizational goals. By streamlining processes, eliminating waste, and improving efficiency, organizations can better align their operations with their strategic objectives. P...
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