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Show empathy and understanding in your communication from "summary" of Faça sua comunicação enriquecer você by Tathiane Deândhela
To ensure effective communication, it is essential to show empathy and understanding towards the person you are communicating with. This means putting yourself in their shoes and trying to see things from their perspective. By doing so, you can better connect with them and create a more meaningful exchange of ideas. Empathy allows you to acknowledge the other person's feelings and emotions, which can help build trust and rapport in the conversation. It shows that you care about their well-being and are willing to listen and support them. Understanding, on the other hand, involves truly comprehending what the other person is trying to communicate. It requires active listening and an open mind to grasp their thoughts and feelings accurately. When you demonstrate empathy an...
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