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Demonstrate empathy and understanding from "summary" of Every Job is a Sales Job: How to Use the Art of Selling to Win at Work by Cindy McGovern

To truly connect with others in a meaningful way, it is essential to show empathy and understanding. This means putting yourself in someone else's shoes and trying to see things from their perspective. It involves listening actively, without judgment, and showing genuine concern for their thoughts and feelings. By demonstrating empathy, you are able to build trust and rapport with others, which is crucial in any job. Empathy allows you to connect on a deeper level with your colleagues, clients, and customers. It shows that you care about their well-being and are willing to go the extra mile to help them. Understanding their needs, concerns, and motivations is key to building strong relationships and fostering a positive work environment. When people feel understood and valued, they are more likely to trust and r...
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    Every Job is a Sales Job: How to Use the Art of Selling to Win at Work

    Cindy McGovern

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