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Practice empathy and active listening from "summary" of Especialista em Pessoas - Ed. aumentada by Tiago Brunet
Empathy is the ability to understand and share the feelings of another person. It involves putting yourself in someone else's shoes and trying to see the world from their perspective. When you practice empathy, you show that you care about the other person's emotions and experiences. This can help to build trust and strengthen relationships. Active listening is a crucial skill that complements empathy. It involves fully concentrating, understanding, responding, and remembering what is being said. When you practice active listening, you demonstrate that you are truly engaged in the conversation and value the other person's thoughts and feelings. This can lead to deeper connections and more meaningful interactions. By combining empathy and active listening, you can create a powerful tool for building rapport and fostering understanding in your relationships. When you ...
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