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Prioritize customer feedback from "summary" of Escaping the Build Trap by Melissa Perri
When building products, it is crucial to listen to what our customers have to say. However, not all feedback is created equal. In order to truly benefit from customer feedback, we must prioritize it effectively. This means determining which feedback is most important and valuable in guiding our product decisions. To prioritize customer feedback, we need to first establish clear objectives and goals for our product. By understanding what we are trying to achieve, we can better evaluate which feedback aligns with our vision and strategy. This will help us focus on the feedback that will have the greatest impact on our product's success. Another important aspect of prioritizing customer feedback is considering the source. Not all feedback comes from our target customers or represents their true needs and desires. We must be dis...
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