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Control emocional mejora resolución de conflictos from "summary" of EQ. Inteligencia Emocional by Doris Märtin,Karin Boeck
Emotional control plays a critical role in improving conflict resolution. When individuals are able to manage their emotions effectively, they are better equipped to navigate challenging situations and find constructive solutions. This ability to regulate emotions allows people to approach conflicts with a sense of calm and composure, rather than being driven by impulsive reactions or overwhelming feelings. By maintaining control over their emotions, individuals can communicate more clearly and empathetically during conflicts. This clear communication helps to prevent misunderstandings and ...
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