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Control emocional mejora resolución de conflictos from "summary" of EQ. Inteligencia Emocional by Doris Märtin,Karin Boeck
Emotional control plays a critical role in improving conflict resolution. When individuals are able to manage their emotions effectively, they are better equipped to navigate challenging situations and find constructive solutions. This ability to regulate emotions allows people to approach conflicts with a sense of calm and composure, rather than being driven by impulsive reactions or overwhelming feelings. By maintaining control over their emotions, individuals can communicate more clearly and empathetically during conflicts. This clear communication helps to prevent misunderstandings and allows all parties involved to express their thoughts and feelings openly. Furthermore, emotional control enables individuals to listen actively to others' perspectives, leading to a more collaborative and respectful conflict resolution process. In addition, emotional control helps individuals to stay focused on finding mutually beneficial solutions to conflicts, rather than getting caught up in personal attacks or power struggles. This focus on problem-solving allows for more effective and efficient resolution of disagreements, leading to greater harmony and understanding in relationships.- The ability to manage emotions is a crucial skill for successful conflict resolution. It empowers individuals to approach conflicts with maturity and empathy, fostering a positive environment for communication and collaboration. By honing their emotional control, individuals can enhance their conflict resolution skills and build stronger, healthier relationships with others.
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