Effective communication involves both verbal and nonverbal cues from "summary" of English Communication for Social and Human Services by Mary Ellen Toffle
Effective communication is a vital component in social and human services. It is essential to convey information clearly and accurately to clients, colleagues, and other professionals in order to provide the best possible support and assistance. Communication involves both verbal and nonverbal cues, which work together to create meaning and understanding. Verbal communication includes the words we speak, the tone of our voice, and the way we structure our sentences. It is important to choose our words carefully and to speak clearly and concisely. The tone of our voice can also convey a lot of information, such as our emotions and attitudes towards the subject being discussed. Additionally, the way we structure our sentences can impact the meaning of our message. Nonverbal communication, on the other han...
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