Building rapport through effective communication fosters trust from "summary" of English Communication for Social and Human Services by Mary Ellen Toffle
Building rapport through effective communication is a crucial skill in social and human services. When individuals engage in meaningful conversations that are open, honest, and respectful, they are able to establish a connection with each other. This connection is built on trust, which is essential in fostering positive relationships. Effective communication involves more than just words - it also includes listening, empathy, and nonverbal cues. By actively listening to others and showing empathy towards their feelings and experiences, individuals can create a sense of understanding and validation. This helps to establish a foundation of trust, as people feel heard and supported. Nonverbal cues, such a...
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