Develop strong relationships with your clients from "summary" of Eat Their Lunch by Anthony Iannarino
To win new business and retain existing clients, you must build strong relationships with them. This is the key to success in sales. Developing strong relationships with your clients requires effort and commitment. You need to invest time and energy into understanding their needs and providing them with value. One way to build strong relationships with your clients is to listen actively. This means paying attention to what they say and responding thoughtfully. By listening to your clients, you can gain valuable insights into their challenges and goals. This will help you tailor your solutions to meet their specific needs. In addition to listening, it is important to communicate clearly and effectively with your clients. Be honest and transparent in your interactions. Keep them informed about the progress of their projects and addr...
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