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Provide helpful feedback and error messages from "summary" of Designing Interfaces by Jenifer Tidwell
When users interact with a system, they need to know what is happening. They need to know if their actions were successful or if there was an error. Providing clear and helpful feedback is crucial to keep users informed and engaged. Feedback should be simple and easy to understand, avoiding jargon or technical language that may confuse the user. Error messages should be specific and descriptive, indicating what went wrong and how to fix it. Vague error messages like "An error occurred" only frustrate users, leaving them unsure of what to do next. Instead, provide guidance on how to resolve the issue, such as "Please enter a valid email address" or "Password must be at least 8 characters long". In addition to error messages, feedback should also confirm successful actions. For example, after submitting a form, provide a message saying "Your form has been successfully submitted" to reassure the user that their action was completed. This positive feedback reinforces the user's confidence in the system. Feedback should be presented in a timely manner, appearing as soon as an action is taken. This immediate response helps users understand the cause and effect of their actions and encourages them to continue using the system. Delayed feedback can lead to confusion and uncertainty, making users question whether their actions were successful. Consistency in the tone and style of feedback messages is important for creating a cohesive user experience. Use the same language and design elements throughout the system to maintain a sense of familiarity and predictability for users. This consistency helps users understand how to interpret feedback messages and navigate the system more effectively. By providing clear and helpful feedback, you can enhance the user experience and build trust with your users. Users will feel supported and informed, leading to a more positive interaction with the system. Remember to keep feedback simple, specific, timely, and consistent to create a seamless and engaging user experience.
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