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Focus on the outcome and not on winning the argument from "summary" of Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

When engaged in a crucial conversation, it is vital to keep the ultimate goal in mind. Rather than focusing solely on proving your point or winning the argument, shift your attention to the desired outcome you hope to achieve. By redirecting your energy towards a positive resolution, you can steer the conversation towards a more productive direction. When individuals become fixated on winning the argument, they often lose sight of the bigger picture. This narrow focus can hinder effective communication and prevent both parti...
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    Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    Kerry Patterson

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