Practice patience and tolerance from "summary" of The 7 Principles of Conflict Resolution by Louisa Weinstein
When conflict arises, it is natural to feel frustrated and impatient. We want things to be resolved quickly and smoothly, without having to endure the discomfort and tension that conflict brings. However, practicing patience and tolerance is essential in conflict resolution. Patience allows us to take a step back and approach the situation with a clear mind. It enables us to listen actively to the other party, without jumping to conclusions or getting defensive. Tolerance, on the other hand, helps us to accept differences in opinions and perspectives. It allows us to acknowledge that everyone has...
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