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Engage in dialogue with curiosity and a willingness to learn from "summary" of Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

When entering into a crucial conversation, it is essential to maintain a mindset of curiosity and a genuine desire to learn. This means approaching the dialogue with an open mind and a willingness to explore different perspectives and viewpoints. By demonstrating curiosity, we show a genuine interest in understanding the other person's thoughts, feelings, and opinions. This not only fosters a sense of respect and empathy but also allows for a more constructive and productive conversation. Curiosity enables us to ask thoughtful questions and seek clarification when necessary. It encourages us to delve deeper into ...
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    Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    Kerry Patterson

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