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Recognize when it's time to step back and take a break from "summary" of Crucial Conversations by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

Recognizing when it's time to step back and take a break during crucial conversations is crucial for maintaining emotional control and preventing escalation. It can be tempting to push through difficult discussions, but doing so when emotions are running high can lead to saying things we regret or making the situation worse. Taking a break allows us to calm down, collect our thoughts, and come back to the conversation with a clearer mind. When we start to feel our emotions getting the best of us, it's a signal that it's time to step back. Physical signs such as a racing heart, sweating palms, or tense muscles can indicate that we are becoming emotionally overwhelmed. By recognizing these cues, we can intervene before things spiral out of control. Taking a break doesn't mean walking away from the conversation altogether. It means temporarily pressing pa...
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    Crucial Conversations

    Kerry Patterson

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