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Acknowledging the speaker's emotions can create a sense of validation from "summary" of The Wisdom of Listening by Mark Brady

When we acknowledge the emotions of the person speaking to us, we are essentially validating their feelings. This act of validation is crucial in fostering a sense of connection and understanding between individuals. By recognizing and acknowledging the emotions being expressed, we are showing the speaker that their feelings are important and worthy of consideration. This validation can help the speaker feel heard and understood, which in turn can strengthen the bond between the speaker and the listener. When we validate someone's emotions, we are not necessarily agreeing with their perspective or condoning their actions. Instead, we are simply acknowledging the feelings th...
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    The Wisdom of Listening

    Mark Brady

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