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Be open to feedback and constructive criticism from "summary" of Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

Being open to feedback and constructive criticism is crucial in maintaining healthy relationships and fostering personal growth. When we are open to feedback, we show that we are willing to listen, learn, and improve. Constructive criticism can provide valuable insights and perspectives that we may not have considered on our own. It allows us to see things from a different point of view and gain a deeper understanding of how our actions and behaviors impact others. When receiving feedback, it is important to approach it with an open mind and a willingness to learn. Instead of becoming defensive or dismissive, we should listen actively and ask clarifying questions to fully understand the feedback being given. This demonstrates respect for the othe...
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    Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior

    Kerry Patterson

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