Seek feedback and adjust strategies as needed from "summary" of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
When faced with a situation where expectations have been violated or commitments have been broken, it is crucial to seek feedback from relevant parties. Feedback provides valuable insights into what went wrong, why it happened, and how it can be prevented in the future. By actively seeking feedback, you demonstrate a willingness to learn from the situation and improve your strategies. Feedback can come from a variety of sources, including colleagues, supervisors, or even the individuals directly affected by the situation. It is important to approach feedback with an open mind and a willingness to listen, even if the feedback is difficult to hear. By taking feedback seriously and considering its implications, you can gain a better understanding of the root causes o...
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