Address underlying issues causing behavior from "summary" of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition by Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler,David Maxfield
When dealing with problematic behavior, it is crucial to not just address the surface-level actions, but to delve deeper into the underlying issues that are causing the behavior to manifest. This means looking beyond the immediate actions and exploring the root causes that are driving the behavior. By addressing the underlying issues causing the behavior, you are able to get to the heart of the matter and work towards resolving the problem at its source. This involves identifying the factors that are contributing to the behavior and understanding the motivations behind it. By taking the time to address these underlying issues, you can create a more lasting and effective solution to the pro...
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