Conversations shape our relationships and outcomes from "summary" of Conversational Intelligence by Judith E. Glaser
Conversations are not just words exchanged between individuals; they are powerful tools that shape our relationships and outcomes. The way we communicate with others has a direct impact on the quality of our connections and the results we achieve. When we engage in conversations with empathy, trust, and understanding, we build stronger bonds with those around us. On the other hand, when our interactions are filled with judgment, defensiveness, or lack of attention, our relationships may suffer. The key to effective communication lies in our ability to create a safe space for open dialogue. By fostering an environment of trust and mutual respect, we can encourage others to share their thoughts and feelings without fear of judgment. This level of openness allows for deeper connections t...
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