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Building relationships is essential for effective communication from "summary" of Contextual Communication Organization & Training by Diane M. Hoffmann

Effective communication within an organizational setting hinges upon the foundation of building relationships. The act of establishing connections with others, whether they be colleagues, clients, or stakeholders, is crucial for fostering open dialogue and understanding. When individuals take the time to develop relationships with one another, they are more likely to communicate openly, honestly, and empathetically. In order to build relationships that support effective communication, individuals must invest time and effort into getting to know one another on a personal level. This involves engaging in conversations that go beyond the surface level and delving into topics that reveal shared values, beliefs, and goals. By understanding each other's perspectives and backgrounds, individuals can better appreciate where the other person is coming from in a conversation. ...
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    Contextual Communication Organization & Training

    Diane M. Hoffmann

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