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Questioning techniques can clarify and deepen conversations from "summary" of Communication Skills For Dummies by Elizabeth Kuhnke
Effective communication hinges on the ability to ask the right questions. By employing various questioning techniques, individuals can invite deeper exploration of ideas and feelings. Open-ended questions encourage expansive responses, allowing the other person to share their thoughts without restriction. This approach fosters a more genuine dialogue, as it moves beyond simple yes or no answers. Conversely, closed questions can serve a purpose in guiding conversations towards specific details. They are particularly useful for clarifying facts or confirming information. The strategic use of both types can create a balanced conversation, where participants feel both heard and understood. Reflective questions play a crucial role in deepening discussions. By paraphrasing or summarizing what someone has said, you demonstrate active listening while prompting them to elaborate or clarify. Th...
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